045 – Liliana Petrova of JetBlue – Conducting the Customer Experience Orchestra

Liliana Petrova

Designing customer experience in travel… Liliana Petrova, Director of Customer experience at JetBlue Airways, Visionary, Strategist, Customer Experience Professional and Blogger, joins John Matson, Bess Chapman, and Pavan Bahl in the MouthMedia Network studios powered by Sennheiser. In this episode:… Continue Reading

005 – Varelie Croes of ATECH – Moving Goods, People and Data

Aruba‚Äôs travel innovation and entrepreneurialism with ATECH… Varelie Croes (bio), Co-Founder and Board of Directors of ATECH Foundation (a community of entrepreneurs and investors and the Caribbean’s top conference for startups in Aruba featuring international speakers, and investors) and Founder… Continue Reading