045 – Liliana Petrova of JetBlue – Conducting the Customer Experience Orchestra

Liliana Petrova

Designing customer experience in travel… Liliana Petrova, Director of Customer experience at JetBlue Airways, Visionary, Strategist, Customer Experience Professional and Blogger, joins John Matson, Bess Chapman, and Pavan Bahl in the MouthMedia Network studios powered by Sennheiser. In this episode:… Continue Reading