the travel industry podcast
Acquiring and retaining hospitality customers with surprise-and-delight rewards… James Nannos, Director of Hotel Sales & Partnerships for Stay Wanderful (a direct booking tool to increase guest conversion and provide surprise- and-delight rewards) joins John Matson and…
Guiding consumer insights to build audiences, optimize marketing campaigns, collect data, and utilize life moments… Eric Bamberger, SVP of Hospitality for IgnitionOne (an award-winning Customer Intelligence Platform enabling marketers to understand, value and engage with…
Day-use hotel rooms with early check-in as a hospitality marketing and revenue hack… Yannis Moati, CEO of Hotels by Day (gives travelers a comfortable daytime hotel room for half the price of an overnight stay),…
Creative tactics and best business practices for hotels… Andrea Martinez, President of Boom Hospitality (a hospitality consultancy firm helping boutique hotels, independent hotels, and F&B operations, open, grow, or convert their businesses with the use…
Ecommerce and marketing solutions that reduce OTA reliance & increase bookings… Gaining ground in market share isn’t the only goal for hotels and hotel chains. Keeping it — comes in at a close second. To…
Leasing long-term rentals and converting them into outstanding vacation homes which provide landlords higher income and eliminate vacancy risk with Vacayo… Isabel Berney (COO/Co-Founder) and Truth Oladapo (CEO/Co-Founder) of Vacayo join John Matson and guest host…
An international network of co-living spaces… What does it mean to be location independent? Dane Andrews, Co-Founder and Head of Growth at Roam (a co-living and co-working community testing the boundaries between work, travel and…
Customer experience and customer support in travel and hospitality… Brianne Kimmel, GTM (Growth, Marketing Strategy, Audience & Industry) at Zendesk (which builds software for better customer relationships, empowering organizations to improve customer engagement and better…
Hotel operations connection platform with ALICE… Alex Shashou, Co-Founder & President of ALICE (an operations system for every department in a hotel, connecting staff and guests – (bio)), joins Pavan Bahl and John Matson at…
Strategic advisory and venture capital firm with Brand New Matter… Brian Harniman (Co-Founder and Managing Director, and member of founding team at Priceline – (bio)) and Krish Jagirdar (Vice President – (bio)) of Brand New…