042 – Stuart Butler of Fuel Travel – Marketing Hotels with Empathy

Stuart Butler

Ecommerce and marketing solutions that reduce OTA reliance & increase bookings… Gaining ground in market share isn’t the only goal for hotels and hotel chains. Keeping it  — comes in at a close second. To do that in the current… Continue Reading

029 – Brianne Kimmel of Zendesk – Supporting Customers Like a Human

Zendesk

Customer experience and customer support in travel and hospitality… Brianne Kimmel, GTM (Growth, Marketing Strategy, Audience & Industry) at Zendesk (which builds software for better customer relationships, empowering organizations to improve customer engagement and better understand their customers) joins John… Continue Reading

015 – Sarah Pallack of BPCM – Mapping Travel Public Relations

Public relations for travel with BPCM… Sarah Pallack, Director of Travel PR for BPCM (a fully integrated global public relations agency brand building and communications in fashion, beauty, travel, lifestyle and luxury markets – (bio)), joins joins Pavan Bahl , Samantha Shankman… Continue Reading